Cancellation Policy
Please be aware that a valid credit card number is required to reserve your appointment. By giving your credit card number, you are agreeing to the following:
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A credit card is required to guarantee your online booking. Your card is NOT charged immediately and you may use another payment form (gift card, cash, card,e-pay) when you arrive for your appointment. We kindly ask that all changes and cancellations be made by 4pm the day prior. To change or cancel your reservation please contact the location you are scheduled with. For any skipped or missed appointments your card will be charged the full service amount.
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Cancellations and “no shows” leave gaps in our schedules that cannot be filled without a timely notice. This notification courtesy enables us to schedule another client and in turn maintains a higher availability of services for you as well as others. Due to scheduling commitments to our other clients, we may need to reschedule any appointment for which you are more than 15 minutes late (depending on the length of time of your service).
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Please call the salon directly to speak with a receptionist if you wish to cancel or reschedule an appointment. We do not check Facebook comments/messages, Instagram comments, or any other form of social media for cancellations or appointment requests.
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We hope you understand the need for these policies. If you have any questions, please do not hesitate to ask.
Thank you!